Episode 69: Retail Innovation with Andrew Smith

Why do retailers struggle to innovate? 

What can people in retail do who want to innovate but aren't sure where to start?

What are some common traps to avoid?

Andrew Smith is a retail innovation expert, chicken crimpy enthusiast and co-author of the book 'Retail Innovation Reframed: How to Transform Operations and Achieve Purpose Led Growth and Resilience.' He joins Tash on this episode of the podcast to discuss all things retail innovation with some great bonus chats on servant leadership and culture change thrown in.

Listen to the episode here.